How to Register Mobile Number with Qatar ID?

In Qatar, registering your mobile number with your Qatar ID (QID) is a crucial step for accessing various government services and staying connected with important notifications.

This comprehensive guide will walk you through the process of registering your mobile number, using different methods and platforms provided by the Ministry of Interior (MOI) in Qatar.

Why Mobile Number Registration is required?

Registering your mobile number with your Qatar ID offers several benefits:

1. Seamless communication with government agencies
2. Efficient delivery of important notifications and alerts
3. Enhanced security for various transactions
4. Convenient access to government services

Methods to Register Your Mobile Number

There are multiple ways to register your mobile number with your Qatar ID. We’ll explore each method in detail:

1. Using the Metrash2 mobile application
2. Registering through the MOI portal
3. SMS registration

1. Registering via Metrash2 Mobile Application

Metrash2 is a comprehensive mobile application developed by the Ministry of Interior Qatar that provides access to various public services, including mobile number registration.

Step 1: Download and Install Metrash2

• For Android users: Download Metrash2 from Google Play Store
• For iOS users: Download Metrash2 from the App Store

Step 2: Launch the Application and Select Language

Upon opening the app, you’ll be prompted to choose your preferred language. Metrash2 supports multiple languages, including:

• Arabic
• English
• French
• Spanish
• Malayalam
• Urdu

Select your language and tap “Login”.

Step 3: Enter Qatar ID and Expiry Date

• Input your 11-digit Qatar ID number
• Enter the expiry date of your Qatar ID
• Confirm that your phone number is registered under your Qatar ID

Step 4: Activation Through SMS

After submitting your QID details, you’ll receive an activation key via SMS. Send this key to 92992 to proceed with the registration.

Step 5: Create Metrash2 PIN

• Open the Metrash2 app
• Enter your QID number and the activation codes received
• Create a PIN (minimum 6 digits) and confirm it
• Tap “Submit”

Step 6: Confirmation

You’ll receive a confirmation SMS once the registration is complete. You can now use various services on the Metrash2 mobile application.

2. Registering through the MOI Portal

The Ministry of Interior’s online portal offers another convenient way to register your mobile number.

Step 1: Visit the MOI Portal

Go to the official MOI website: https://portal.moi.gov.qa/wps/portal/MOIInternet/MOIHome/

Step 2: Navigate to Inquiries

Click on the “Inquiries” option in the main menu.

Step 3: Select Metrash Services

From the sidebar, choose the “Metrash” option.

Step 4: Choose Individual Mobile Number Registration

Select the first option for registering an individual mobile number.

Step 5: Enter Required Information

On the registration page, provide the following details:

• Qatar ID number
• Mobile number you want to register
• Preferred language for communications
• Captcha code for verification

Step 6: Subscribe

Click the “Subscribe” button to complete the registration process. If you want to change the number, select change number. If you want to unsubscribe, select unsubscribe.

3. SMS Registration for Metrash2

For those who prefer a simpler method, SMS registration is available

Step 1: Compose SMS

Open your phone’s messaging app and create a new SMS.

Step 2: Type Registration Message

Format your message as follows:

textM2R E [Your 28-digit Qatar ID number] [Date in DD/MM/YYYY format]

Example: M2R E 12345678901234567890123456 11/08/2024

Step 3: Send SMS

Send the formatted message to 92992

Step 4: Receive Activation Information

You’ll receive a reply SMS containing:

• A link to download the Metrash2 application
• Two activation codes

Step 5: Complete Registration

Follow the instructions in the SMS to download the app and complete the registration process using the provided activation codes.

Managing Your Registered Mobile Number

After successfully registering your mobile number, you may need to make changes or updates in the future.

Changing Your Registered Mobile Number

If you need to update your registered mobile number:

1. Log in to your Metrash2 account or visit the MOI portal
2. Navigate to the mobile number management section
3. Select the “Change Number” option
4. Follow the prompts to enter and verify your new mobile number

Deregistering Your Mobile Number

To unlink your mobile number from your Qatar ID:

1. Access your Metrash2 account or the MOI portal
2. Find the mobile number management options
3. Choose the “Unsubscribe” or “Deregister” option
4. Confirm your decision to remove the mobile number association

Troubleshooting and Support

If you encounter any issues during the registration process or while using Metrash2 services, help is available:

• Metrash2 Helpline: 2342000
• Email Support: [helpdesk@moi.gov.qa]
• Government Contact Center: 109 (within Qatar) or +974-44069999 (international)
• Live Chat: Available on the Hukoomi website

Benefits of Registering Your Mobile Number with Qatar ID

Registering your mobile number with your Qatar ID offers several advantages:

1. Seamless Communication: You will receive important notifications, updates, and alerts related to your legal status, visa renewals, government services, and transactions directly on your registered mobile number
2. Efficient Service Delivery: By having your mobile number linked to your Qatar ID, government agencies can communicate with you more efficiently, ensuring that you are informed about any requirements or deadlines related to your residency or services.
3. Enhanced Security: Registering your mobile number adds an extra layer of security and verification for various transactions and processes involving your Qatar ID.
4. Convenient Access: With your mobile number registered, you can easily access and manage certain government services or inquiries through SMS or mobile applications, streamlining the process.

Metrash2 Services and Features

Metrash2 is a comprehensive mobile application that offers a wide range of services to Qatar residents. Some of the key services available through Metrash2 include:

1. Visa renewal
2. Traffic violation payments
3. Utility bill payments
4. Residency permit applications
5. Clearance certificate requests
6. Exit permit applications
7. Vehicle registration renewal
8. Driving license renewal
9. Passport services
10. Birth and death certificate requests

By registering your mobile number and using Metrash2, you can access these services conveniently from your smartphone.

Frequently Asked Questions

To address common queries about mobile number registration and Metrash2 services, here’s a list of frequently asked questions:

1. Is the Metrash2 app free to use?
   Yes, the app is free to download and use. However, some government services accessed through the app may have associated fees.
2. In which languages is Metrash2 available?
   Metrash2 is available in Arabic, English, French, Spanish, Malayalam, and Urdu.
3. What services can I access through Metrash2?
   Metrash2 provides access to various government services, including visa renewal, traffic violation payments, utility bill payments, residency permit applications, clearance certificate requests, and many more.
4. Can I use Metrash2 outside of Qatar?
   No, Metrash2 can only be accessed within Qatar. Users outside the country cannot use the app or its services.
5. How many devices can I use Metrash2 on?
   You can activate Metrash2 on two mobile devices using the same Qatar ID.
6. What should I do if I forget my Metrash2 PIN?
   If you forget your PIN, you can reset it through the app by verifying your identity using your Qatar ID and registered mobile number.
7. Is it mandatory to register my mobile number with my Qatar ID?
   While not strictly mandatory, registering your mobile number is highly recommended to access various government services and receive important notifications.
8. Can I register multiple mobile numbers with my Qatar ID?
   No, you can only register one mobile number with your Qatar ID. If you need to change the registered number, you must first deregister the old number before adding a new one.
9. Is there a fee for linking my mobile number to my Qatar ID?
   No, there is no fee for linking your mobile number to your Qatar ID. This service is provided free of charge by the Ministry of Interior of Qatar.
10. What documents are required to link my mobile number with my Qatar ID?
    You only need a valid mobile number and your Qatar ID. No additional documents are required for this process.

Registration Method	Pros	Cons
Metrash2 App	User-friendly interface Access to multiple services Available in multiple languages	Requires smartphone Needs internet connection
MOI Portal	Can be accessed from any device with internet Straightforward process	May be less intuitive for some users Requires computer literacy
SMS Registration	Simple and quick Doesn’t require internet connection	Limited to basic registration May incur SMS charges